Emergency Action Group Helpline for the self-isolated

20 March 2020

Please note: this news article is in our archive. Articles were correct at time of publication, but should not be relied on for accuracy after the passage of time.

We remain concerned about the elderly and those with underlying conditions which make them more vulnerable to the Covid-19 virus and are living in the East Grinstead.

From Monday 24th September our helpline which began back in March is no longer collecting and delivering shopping, but there are local groups who can help if you cannot get an online or telephone order from the supermarkets. We are continuing to collect ad hoc prescriptions, for those who are isolating and have no one to collect for them. If you have a regular prescription we ask that you arrange delivery from your pharmacy (there may be an annual charge). Please note that we may not be able to go the collect the same day, it might be the following working day.   

The number to dial will be 01342 323636 and press 1 if you are in one of the vulnerable groups.  This help line will be operating from 9am–4pm Monday to Friday. If we can help or direct you to the right people we will.

All our volunteers who deliver are coming from established organisations and will have ID.

The initiative (East Grinstead Emergency Action Group) has been being coordinated by several groups and businesses in the town including the Mug Tree and the Town Council.

The council website will also include a list of restaurants and food businesses who are now offering a delivery service.

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