The Council offices will be closed from 4pm Friday 28th April 2017 and will re-open at 9am on Tuesday 2nd May 2017

Privacy Statement

This privacy policy sets out how East Grinstead Town Council uses and protects any information that you give East Grinstead Town Council when you use this website.

East Grinstead Town Council may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This current policy is effective from 25 October 2011.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It should be noted, however, this website, by its nature, may contain some personal information relating to you where you have provided your details as a point of contact e.g. as a club secretary or event organiser.

How we use cookies

Read more about cookies on this dedicated page.

Links to other websites

We add links from our site into other websites to help you find more information related to our services. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Some of our external links may be to websites which also offer commercial services. The inclusion of a link to an external website from East Grinstead Town Council should not be understood to be an endorsement of that website or the site’s owners (or their products/services).

Sharing your personal information

We do not share your personal information with third party commercial organisations. We may share you data with partner organisations if it is felt that we may be able to improve the service or products offered to you.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the Town Council, East Court, College Lane, East Grinstead, West Sussex, RH19 3LT.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.